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Why you’re in good hands with British European Motors

Putting your car in our hands is akin to building a house. Just as you hire a contractor to handle plumbing, carpentry and electricity, you hire us to take care of everything – parts ordering, repair, testing, clean-up. When you deal with us, you deal with a team of reliable people headed by Mark and Ronnie – the buck (and you) doesn’t get passed around.

“People who own British cars have an extraordinary affection for them” says Mark Singleton. “As with anything you love, you want to make sure it’s taken care of properly. We understand that, which is why we make it easy for our clients to ask questions, express concerns and stay informed about what’s going on with their ‘loved ones.’”

 

Move Over, Donald,
We Have Our Own “Apprentice”

As with any growing enterprise, BEM has reached the point where the top man can’t tend to everything. That’s why GM Mark Singleton decided to take a page from Donald Trump and bring on an apprentice to help him run the front office.

His name is Ronnie Oakes, and like Mark, he’s a generalist who wears several hats. “I work as BEM’s service writer and advisor, answer the phones, greet customers and generate work orders, distribute work assignments, set work schedules and, maintain parts inventories as well. I enjoy the mental challenge and variety of the front-office position.” says Oakes.

He’s also the new “buck-stops-here” person. “I’m the one who’s trusted to answer questions and runs things when Mark’s not here. I’m very much like an apprentice here. I’m learning how to run a shop while taking a load off Mark.”

Oakes was born and raised in Santa Rosa, and now lives in Rohnert Park. His previous auto industry experience saw him starting in a parts department where he advanced to service writer and then to assistant service manager. A co-worker of his interviewed with BEM and saw that the Company was also looking for a service writer/front-office person, he suggested Ronnie.

“Ronnie has been a big help to me,” says Mark. “As I develop British European’s business model, it’s a huge help to be able to relinquish many day-to-day concerns to a reliable assistant that allows me to oversee restoration work.”

 

ISSN 1538 - 8913

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